Follow-up care
that actually reaches patients.
MedComm calls your heart failure patients after discharge, detects early warning signs through conversation, and alerts your care team before the readmission.
Built with leading health systems
Our Approach
AI-powered voice follow-up, clinically specialized protocols, and your care team in the loop.
Preventing readmissions for heart failure patients, starting from the day they leave.
↓ 0%
HF patients readmitted in 30 days
$0
Cost savings per patient engaged
0:1
ROI aligned to outcomes
What We Do
We break the cycle of heart failure readmissions.
In partnership with health systems, MedComm enables CMOs and Quality Directors to close the follow-up care gap — without adding headcount.
Early Detection
AI voice calls detect warning signs — fluid weight gain, medication confusion, breathlessness — before they become emergencies.
Longitudinal Engagement
Not a one-time check-in. MedComm builds a relationship over days and weeks, earning patient trust through natural conversation.
Proactive Escalation
When something’s wrong, your care team gets a structured, clinician-ready summary — not raw data. They act, not search.
Clinical Protocols
Condition-specific Care Journeys built with clinicians. Starting with Heart Failure. Not generic scripts — real cardiac protocols.
Why MedComm
Clinically specialized. Longitudinal. Trusted by patients.
MedComm is not a generic engagement tool. It’s a follow-up system built around the entire episode of care — combining AI, voice, and clinical protocols into one relationship patients actually respond to.
Voice-First
Real phone calls, in the patient’s language. The modality that earns trust from elderly, complex, and underserved populations.
Relationship-Based
Longitudinal engagement over the entire episode of care. Not a single survey — an ongoing conversation that catches what changes.
Clinically Specialized
Built for the clinical reality of heart failure. Protocol-driven Care Journeys reviewed by cardiologists. Escalations your team can act on.
How It Works
Always working behind the scenes.
Patient is discharged
A Care Journey activates. MedComm calls the patient by voice — in their language, following a clinician-reviewed heart failure protocol.
AI monitors through conversation
Over days and weeks, MedComm checks in on medications, symptoms, and weight. It listens for what patients actually say — not just yes or no.
Care team gets what they need
When a warning sign is detected, a structured escalation summary surfaces to the right clinician. They act fast instead of chasing data.
Human-in-the-loop by design. MedComm flags and summarizes — clinicians decide.
Results
Active in real hospitals.
300+ discovery interviews. Four clinical pilots. NSF I-Corps validated.
Early detection & efficient post-discharge follow-up
90%+ usability across patients & providers
Improved instruction understanding & patient experience
Remote monitoring & reduced care-team burden
Your exposure. Your return.
For a health system with 500 active heart failure patients
Your Current Exposure
$2M+
annual readmission cost from ~125 avoidable 30-day returns
MedComm Return
3:1
average ROI on first cohort, with 40+ care manager hours freed per week
How You Pay
$15/hr
per hour of successful patient engagement — pay only for what works
From the Field
What clinical leaders tell us.
“Follow-up care coordination is fragmented and broken.”
Chair of Innovation, Mayo Clinic
Bring MedComm to your health system.
For CMOs, Quality Directors, and care management leaders at health systems and ACOs with value-based care agreements.